Privacy Policy
This document must be published in accordance with the Information Technology Act of 2000's
provisions, which mandate that "intermediaries" make their website's rules and policies, privacy
statement, and usage terms publicly available. The Information Technology (Intermediaries
guidelines) Rules, 2011, Rule 3 (1), and the Information Technology (Reasonable Security
Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, are the main
regulations that apply to it.
Your approval
You expressly agree and confirm that Tuitionbot may collect, maintain, use, process, and disclose
your personal and other information in accordance with this Privacy Policy by accessing and
continuously using www.tuitionbot.com.
Privacy Policy:
Tuitionbot app is owned by Tuitionbot, which is a data controller of your personal data.
Service/App/Website/product referred in this policy belong to Tuitionbot. We have implemented
this Privacy Policy, which explains how Tuitionbot processes the information it collects and why
it is necessary to acquire some personal data about you. As a result, before using the Tuitionbot
app, you must read this Privacy Policy. We take great care of your personal information and
promise to keep it private and secure.
Personal data we collect:
When you visit the Tuitionbot, we automatically collect information about your devices, including
but not limited to:
The IP address of the web site from which you linked directly to our Site, Time zone, cookies, The
name of the Internet domain you used to access the Internet, the content or information you
submit, the date and time you accessed our Site, the pages you visited. We use this Non-Personal
Information to monitor the effectiveness of the Site and Products, to identify areas of interest
and to consider potential improvements for our customers.
Furthermore, as you visit the App, we gather information about the specific web pages or
products you view, the apps or search phrases that led you to the App, and how you interact with
it. This automatically obtained data is referred to as "Device Information." Furthermore, to
execute the agreement, we collect various types of data from our users to provide our tuition
services effectively. This data may include:
Personal Information (e.g., name, address, current location, email address, phone number)
Academic Information (e.g., subjects, grades, academic qualification, certificates)
Payment Information (e.g., payment method details)
User-generated Content (e.g., study materials, assignments)
Usage Information (e.g., app usage statistics, device information)
And so on.
Content you post
It is possible for other users (registered or unregistered), including strangers, to access the
content that you store, post, or transmit on or through our website, including forum postings,
your profile page, comments, feedback, ratings, and the images you upload. Making such content
available to the public serves two purposes: to improve your overall experience and to give you
access to a platform where users can connect and engage in one-on-one communication. Rating,
feedback, and rating can also be analyzed by us to get insightful information to improve the
services of the website or app. However, the information/pictures you upload or share on our
website could be abused by someone you don't know. In this regard, Tuitionbot expressly
disclaims all responsibility for any liability or claim that may result from a third party's or an
unknown party's use or misuse of such content. We advise you to use caution and care when
communicating with other users and to only divulge your information to users you are confident
are reliable. The privacy of your content cannot be taken for granted.
Why do we process your data?
Customer data security is our priority, so we can only process as much user data as is necessary
to keep the app running and provide the best service as a commitment to customers/users. The
information gathered automatically is exclusively used to identify potential incidents of abuse
and compile statistics on app usage. This statistical data is not otherwise combined in such a way
that it might be used to identify a specific system user.
Use of Your Personal Information
This information ("Non-Personal Information") does not identify you personally. We use this Non-
Personal Information to monitor the effectiveness of the Site and Products, to identify areas of
interest, and to consider potential improvements to the Site, apps, and products.
We request that you provide certain personally identifiable information ("Personal Information")
when you register to participate in the services of our website. We request that you provide your
name, mailing address, telephone number, e-mail address, date of birth, qualification certificate,
Aadhar Card, PAN Card, and payment information such as credit card, online banking
information, PayPal, and other financial information as applicable. We also require you to submit
a username and password/OTP (one-time password) of your choice for future access to your
information. Your username and password/OTP are to remain confidential, and you should not
share this information with anyone. We request you provide us with information regarding your
personal accounts and/or profiles on third-party social networking sites such as Facebook and
Twitter so that we can use it to advertise our services by stating that you use services on our
website. Providing such information is voluntary, and by providing such information, you consent
to our collection and use of it, as described in this Privacy Policy. We do not knowingly collect
personally identifiable information from a child under the age of eighteen (18) without prior
guardian consent. Our website and products(app) contain features useful to children; therefore,
children should not be granted access to any passwords/OTP or parent’s/guardian's account
without direct monitoring and supervision by the parent or guardian. We are not responsible for
any unauthorized use of accounts, and we encourage everyone to protect their passwords/OTP
and not disclose them to anyone. You may choose not to provide Personal Information via the
Website, and you may choose not to participate on the Website.
We collect information when you send us an inquiry, suggestion, comment, or request including
any email mailing address, or telephone number you provide so that we may respond. We collect
information when you choose to participate in a survey or promotion.
E-mails, Phone calls, Messages and SMS policy
We may send you emails, SMS, WhatsApp messages, and phone calls for Customer service, sale
of additional services/products, new and old product promotions that are required to maintain
our app/website service program, and Promotion of our Services. If you do not want to receive
our newsletters, offers, and service information, simply contact info@tuitionbot.com be sure to
include the e-mail address where such information is being sent, and state that you no longer
want to receive Tuitionbot information and updates.
Tuitionbot Data protection and safety policy:
Tuitionbot takes commercially reasonable precautions and follows generally accepted industry
standards to safeguard any personal information that you entrust to us against unauthorized
access or disclosure. Except as otherwise provided herein, only employees of Tuitionbot and
those authorized third parties who may host your data on our behalf or who may help us provide
the products and services you have requested may have access to your personal information.
Tuitionbot makes every effort to maintain the physical, electronic, and procedural safeguards
necessary to guard against the loss, misuse, alteration, unauthorized access, or disclosure of your
information. Tuitionbot, however, disclaims all responsibility for any disclosure of personal
information caused by unauthorized third-party access, other third-party actions, or any other
acts or omissions outside of its reasonable control.
To support your interaction with us and to offer you our services and products, we may use your
information with ourselves or approved third parties or service partners. By giving Tuitionbot
access to your personal information, you expressly acknowledge and agree that Tuitionbot may
use and process the information in any way it sees fit. This could entail performing data analysis,
researching deals based on customer reviews, giving your information to outside experts to
outsource services that Tuitionbot is providing to you, etc.
Every effort is made by Tuitionbot to protect the privacy and confidentiality of any information
you share with us. In accordance with the applicable laws, we put in place standard safeguards
to prevent unauthorized access to and unlawful interception of your personal information.
However, no website on the internet can completely eradicate security risks.
When required or permitted by law and we have a good faith belief that disclosure of the
information collected from you is necessary or permitted, we reserve the right to do so without
your knowledge (express or implied) and without incurring any obligations to you. Such action is
required to abide by an appropriate law enforcement investigation, ongoing legal case, court
order, or other legal process that has been served on us. Compliance with legal requirements, as
well as any necessary reporting to administrative and judicial authorities, safeguard and uphold
the property or rights of Tuitionbot's website administrators or users, individuals or businesses
that provide us with specific support services, and individuals or businesses that share some of
Tuitionbot's obligations.
Cookies:
Cookies are used on this app to tailor your online experience. You consented to the use of the
required cookies by using Tuitionbot. A cookie is a text file that a web page server saves on your
hard drive. Cookies cannot be used to launch applications or to infect your computer with
malware. Cookies are unique to you and can only be read by a web server in the domain that
issued them.
To operate our app, we may use cookies to collect, store, and monitor information for statistical
and marketing purposes. You can choose whether to accept or reject optional Cookies. There are
a few cookies that are required for the proper operation of our app. These cookies do not require
your permission to function because they are constantly active. Please be aware that by
accepting needed Cookies, you are also accepting third-party Cookies that may be used by third-
party offered services if you use those services on our app, such as a video display window
provided by third parties and integrated into our app.
By using advertising partners who may set cookies, advertisements that appear on our website
may be delivered to Users. Each time an online advertisement is sent to you, these cookies enable
the ad server to identify your computer and gather non-personal identification data about you
and anyone else who uses your computer. Ad networks can use this information, among other
things, to deliver targeted advertisements that they think you'll find most interesting. The use of
cookies by any advertisers is not covered by this privacy statement and Tuitionbot is not
responsible for any such data collection by third party, especially the advertiser.
Google might be the one serving some of the ads. Due to the DART cookie's use by Google, it is
possible for Google to show users ads based on their visits to our site and other websites on the
Internet. DART tracks "non-personally identifiable information" and does NOT collect any
personally identifiable information about you, such as your name, email address, home address,
etc. By clicking here to access the Google ad and content network privacy policy, you can refuse
to allow the DART cookie to be used.
Data Deletion Policy
The privacy of our users is something that Tuitionbot takes very seriously. To protect user privacy
and adhere to applicable data protection laws, we handle and delete user data in accordance
with the terms of this Data Deletion Policy.
We only keep user information for as long as it takes to achieve the mutual goals for which it was
collected. We make sure the data is deleted in the following ways once it is no longer needed or
at the user's request:
a. User Request
Users can request the deletion of their account and associated data at any time. Upon receiving
such a request, we will: Verify the user's identity to prevent unauthorized access. We delete all
user information permanently and immediately from our server, including private data, digital
information, academic data, user-generated content, and usage data. We also verify that the
user's data has been deleted with them.
b. Automated Data Deletion
We delete user data after 90 days of inactivity of service or non-usage of the product by the user.
We have automated processes to delete non-essential data that is no longer necessary for app
functionality or compliance with legal obligations. This contains information about the device and
app usage statistics.
c. Data Backup Retention
We keep backup copies of user data around for a while, usually for disaster recovery. Although
not in use, this data is deleted periodically after 90 days in accordance with our backup retention
policies.
Legal and Regulatory Obligations
We abide by all applicable data protection laws, and we might need to keep some data for a set
amount of time to meet legal and regulatory requirements. We keep necessary data which is
required to compliance with legal obligations such as users call details including call recording,
call location, IP address of device used in call, and so on. In these situations, we will make sure
the data is safely stored and not used in any other way.
Legal disclosure:
If required or permitted by law, such as to comply with a subpoena or similar legal process, and
when we believe in good faith that disclosure is necessary to protect our rights, protect your
safety or the safety of others, investigate fraud, or respond to a government request, we will
disclose any information we collect, use, or receive.
Data Security
We keep the information you give us on computer servers in a controlled, secure environment,
where it is safe from unauthorized access, use, or disclosure. We maintain adequate
administrative, technological, and physical precautions to secure personal data under our control
and custody against unauthorized access, use, modification, or disclosure. Data transmission over
the Internet or a wireless network, on the other hand, cannot be assured. We take data security
seriously and implement technical and organizational measures to protect user data from
unauthorized access, disclosure, alteration, or destruction.
Contact Information
If you have any questions or concerns about our data deletion policy or would like to request the
deletion of your data, please contact our Data Protection Officer at info@tuitionbot.com.
Changes to this Policy
We may update this Data Deletion Policy from time to time to reflect changes in our data handling
practices or to comply with evolving legal requirements. Any changes will be communicated to
users through the app or our website.
Your rights:
you have the following rights related to your personal data:
The right to be informed.
The right of access.
The right to restrict processing.
The right to data portability.
If you wish to exercise this right, please contact us using the information provided below:
Links to other apps:
Our app may include links to apps that are not under our control or ownership. Please be aware
that we are not responsible for the privacy practices of other apps or third parties. When you
leave our app, we encourage you to read the privacy statements of any other apps that may
collect personal information.
Contact information:
You may write an email to info@tuitionbot.com if you would like to learn more about this Policy
or if you have any questions or concerns regarding your individual rights or your Personal
Information.